Need Something Fixed?
Follow the steps below to submit a work request to the NTB Maintenance TeamWhat Is Corrigo
Que Es Corrigo
Submitting Work Order How-to
Where to Submit a Work Order
Step 1 - Link to Corrigo
Click the Button Labeled “Click Here to Submit Work Order” at the Top of This Page
Or Visit: https://northtexasbells.corrigo.com/CP30/sign-in
Step 2 - Logging In
From the Corrigo Login Put your Store Email and Your Password (Welcome!1 Initially)
If using the Mobile App put in Company “North Texas Bells”
For a Password Reset: Contact jnelluvelil@ntbells.com
Step 3 - Navigating Dashboard
From the Dashboard Click the Orange Button Labeled “Request Maintenance Service”
Putting in a Work Order
Step 1 - Select the Trouble Area
- Select the Area that Needs Attention
- Select the Specific Issue
- Follow the Self Help Prompts to Fix the Issue
Step 2 - Review Self Help
Once Self Help Directions are Attempted Please Select One of the Three Results Below(Not all Issues will Have Self Help Options):
- Yes it Helped, Cancel the Request
- Yes it Helped, Continue with the Creation
- No it Didn’t Help, Please Continue with the Creation
If a Work Order is Needed Please Type a Description of the Problem. Make sure to Include Any Special Instructions Listed at the Top of the Description.
Step 3 - Review and Submit
From Review and Submit you Can:
- Edit Parts of the Work Order
- Add Pictures
- Increase Priority
Once Complete Hit the Orange Button in the Top Right Corner Labeled “Submit Request”
Checking Your Work Order Status
Step 1 - The Dashboard
By Clicking ‘Dashboard’ You Can:
- View Current Announcements from Maintenance Team
- View Your Current Action Items
- Open a New Work Order
Step 2 - View Service Request
Click the Orange Button Labeled “Service Request” to View all Open and Closed Work Orders Including Notes from Techs and Preventative Maintenance Performed at the Restaurant.
Step 3 - Closing a Work Order
When a Work Order is Completed by a Technician Signoff is Required by the Restaurant. From the ‘Dashboard’ or ‘Service Request’ you can Select the Action Items for Your Restaurant. From Here you Review the Actions Taken by the Technicians and Scroll to the Bottom of the Page to Verify the Work Order Completion and Rate Your Satisfaction with the Work Order .
Resources: